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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Logan Rickett

May 13, 2024

5  out of  5 rating by Logan Rickett
"I had a wonderful experience speaking with Alyssa on the phone about life insurance. She was friendly and knowledgeable and gave me a quote in a timely manner. Highly recommend this office!"
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Shelly Clark

May 11, 2024

5  out of  5 rating by Shelly Clark
"He has been amazing with helping me with my auto and home insurance. Looking to get some life insurance with him as well"
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Bobby Watkins

May 8, 2024

5  out of  5 rating by Bobby Watkins
"I just talked to one if the sweetest nicest insurance agent named Alyssa. Quoted me prices on life insurance, explained everything and answered all my questions. Thank you Alyssa."
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Sherrie Cannon

March 4, 2024

5  out of  5 rating by Sherrie Cannon
"Perfect from start to finish. Hannah made it easy to work with State Farm. I am going to recommend her to everyone who asks and I am getting ready to get a quote for car insurance. Thank you Hannah."
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Jody Mason

February 12, 2024

5  out of  5 rating by Jody Mason
"Scott and his team are the best in town. They are very professional and friendly every time you have a need or concern. Scott makes sure I have the best coverage for me and my family at a great rate. Highly recommend. A+++"
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Willie Nastasiak

February 7, 2024

5  out of  5 rating by Willie Nastasiak
"What a great experience with Scott and his staff. They are extremely kind, knowledgeable, professional and take care of the customers needs and are very prompt with their quotes. He is always looking out for the best interests of the customer. I would highly recommend him and his company."
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Tammy H

February 6, 2024

5  out of  5 rating by Tammy H
"I had a wonderful experience at the State Farm office in Franklin. Justin’s customer service was 10 stars! He was personable, knowledgeable and extremely professional. Never thought I would enjoy purchasing insurance but I absolutely did."
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Chris Warren

November 16, 2023

5  out of  5 rating by Chris Warren
"Another insurance provider raised my homeowners insurance policy by 82%. I reached out to State Farm and Hannah answered the phone. She and I walked through all 7 of my policies (Homeowners, 3 Autos, Boat, Umbrella and Personal Articles). In every case, she was able to match the coverage and the premium was cheaper. I am now saving over $600/year with State Farm. I can't say enough about Hannah's thoroughness, patience, kindness and follow through. What an asset to this office!"
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Rebecca Taylor

November 11, 2023

5  out of  5 rating by Rebecca Taylor
"Hannah was very informative and so helpful. We threw alot at her and she took care of everything for us."
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Kathy Culbertson

September 25, 2023

5  out of  5 rating by Kathy Culbertson
"Hannah was terrific to work with. She was super informative and responds right away. The customer experience cannot be rivaled. We got everything I needed accomplished thoroughly and quickly. Thank you SF and Hannah!"
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Lori Ridner

September 13, 2023

5  out of  5 rating by Lori Ridner
"Everyone was very welcoming. Hannah Mireles answered all my questions, and worked up new policy with efficiency and kindness."
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Jessica Kling

September 8, 2023

5  out of  5 rating by Jessica Kling
"I fully respect this team as the insurance industry is a tough one. I was able to ask questions with no judgement. Kayleigh was able to help me and I was told about different bundle options that could save me money. Normally I'm a little hesitant with bundle options but it did cut down my monthly bill. I always appreciate when companies go the extra mile."
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July 2, 2023

5  out of  5 rating by Smurf
"Amazing service, would recommend to anyone! Kayleigh was very helpful and so sweet. Also I saved money and actually understand my policy for the first time"
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Dwight Weber

July 2, 2023

5  out of  5 rating by Dwight Weber
"I had bad experiences with a lizard based company which shall remain nameless. I saved money but mainly was impressed by customer service. I think her name was Kayleigh, thank you much!"
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David Alger

June 29, 2023

5  out of  5 rating by David Alger
"From the moment we walked in it was a professional welcome and smiles. Joseph Collins worked endlessly to help us get an Indemnity Bond. We knew it was going to be difficult but he walked through everything, solving issues as soon as they came up. Scott Manshack also made himself available with the necessary "stamp" and review to assure us everything was completed. This office is more than just another business in the plaza. It's a team that sees us and each other as a customer. We've been with Scott for years and this is one more reason we trust and value them in our little town. David Alger"
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cynthia dimmette

June 28, 2023

5  out of  5 rating by cynthia dimmette
"Very professional, friendly, quick, and nice. A joy to work with"
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June 17, 2023

5  out of  5 rating by Amber
"Brandon has been such a great help with my insurance."
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Moragon Nos

June 6, 2023

5  out of  5 rating by Moragon Nos
"I called in trying to merge my car insurance and my wife's car insurance policies. Not going to lie, I was expecting a phone tree but Kayleigh, a live person, answered and was so pleasant to deal with. It was done with just a few questions asked. Glad to know some companies are still trying to be human with their customers. Thanks State Farm!"
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Mebarek Benarab

May 23, 2023

5  out of  5 rating by Mebarek Benarab
"Perfectly happy with everything, couldn’t ask for better than that. Bravo"
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Joe Mark

May 23, 2023

5  out of  5 rating by Joe Mark
"Hogue is the best agent he has been so helpful and helped me and my girlfriend out on so many occasions"
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Kayla Pressley

May 17, 2023

5  out of  5 rating by Kayla Pressley
"Kayleigh was super sweet! She was patient and informative while I asked a million questions. I really appreciated how kind she was and the service she provided!"
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Suzanne Brice

April 27, 2023

5  out of  5 rating by Suzanne Brice
"Totally professional and pleasant experience with Brandon! He is helpful and well informed, listens well and I was relieved to have someone like him in town where I can reach him."
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donald johns

April 25, 2023

5  out of  5 rating by donald johns
"Brandon’s the man to talk to, very professional, well spoken and kind. If you need help he’s the one."
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kathleen leedom

March 22, 2023

5  out of  5 rating by kathleen leedom
"Scott was ver helpful and informative very patient with my questions"
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Julie Sylvester

December 9, 2022

5  out of  5 rating by Julie Sylvester
"Reliable, dedicated and passionate about helping clients make the best decisions to protect themselves and their families."