State Farm® Insurance Agent Scott Manshack
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Humberto Oropeza
April 16, 2026
"Greatest attention and the most nice people , always ready to help"
"Thank you for the great review and nice compliments. Please let us know if we can help you with anything in the future."
Stanley Jennings
April 16, 2026
"I just moved to Highlands, NC due to retirement. I was very happy with my S Farm agent in Atlanta and simply called the Franklin, NC S Farm with good reviews. Kelsey and team of Scott Manshack have been excellent! They were prompt to answer our questions, to provide an excellent quote, and to bind the policy. Well done - I highly recommend Scott, Kelsey, and team for your insurance needs - by the way, we will be doing our home with them, as well. S Jennings and R Harding"
"Stanley, I am grateful for the nice comments and positive review you have left. I’m glad we were able to help you in a timely manner. Thank you for the opportunity to earn your business. We look forward to working with you in the near future."
Robert Grove
April 10, 2026
"Kelsey is amazing! She is empathetic and very professional. Its good to find someone as knowledgeable as Kelsey. I wont use another Insurance Agent ever again."
"Robert, thank you for the positive review. Kelsey does a great job. She wants to make sure every customer understands their insurance policies. We thank you for the opportunity to work with you."
Gustavo Di Palma
April 7, 2026
"Very knowledgeable and helpful...great service ,fast and acurate...many thanks!!!"
"Gustavo, thank you for the 5 Star Review. I'm glad you had a great experience with us. Please let us know if we can help you with anything else. Thank you for the opportunity."
Emily Shoebrooks
April 2, 2026
"Ended up switching from USAA to State Farm, and we saved HUNDREDS on our vehicle and home owners insurance. Kelsey at the office made our switch so easy! She was very professional, timely, and so so nice! We are so happy we made the choice to go with State Farm."
"Thank you so much for your review! I’m glad Kelsey was able to help you save money, while still making sure you have the coverage you needed. That’s exactly what we strive for every day. I truly appreciate your trust in my agency."
Wes Moyer
March 30, 2026
"Kelsey was very helpful! Thank you."
"Wes, thank you for the opportunity to earn your business. I’m glad Kelsey was helpful. Please let us know if we can help you with anything further."
Benjamin Rodriguez
March 20, 2026
"I called Scott Manshack to get insurance on my new car. The service was fantastic from the first call, getting my quote, and feeling confident that I have the right coverage."
"Thank you for the positive comments Ben. I’m glad you had a great experience."
Bryan Lopez
March 19, 2026
"Haley, Kelsie, Liz are amazing they made me laugh and had a great time in the office !!!"
"Thank you for the great review Bryan. The team does a great job helping our customers feel at home. Please let us know if we can help you in any other way."
Mitchel Denning
March 14, 2026
"I needed home insurance on a second home in North Carolina and didn’t know a thing about insurance in the state or who I should call for help. I have State Farm on my house in Florida so I looked up and called the State Farm office of Scott Manshack in nearby Franklin. It was one of the best decisions I’ve made in quite awhile. I worked with Haley who guided me expertly to the right coverage at the right price. There were a couple of nuances about my property that required knowledge of the relevant law in North Carolina and Haley was completely on top of it. Haley was very available and willing to work with me as I needed. Also, I have a large wood burning Buck stove at the house that required inspection and Scott was able to come to the house and take care of it. Buying insurance is an important matter and can be pretty dry but Haley and Scott actually made the experience very pleasant and enjoyable. Haley and Scott with Scott Manshack State Farm Insurance checked every box five star and I couldn’t be happier to give them my highest recommendation."
"Mitchel, thank you for taking the time to leave a positive review. I greatly appreciate the opportunity to work with you regarding your insurance. Please let me or my team know if you need anything."
Sam
March 12, 2026
"I have had help with getting car insurance for 3 of my cars here and the experience has always been super pleasant and easy! I specifically want to mention Haley who helped me get car insurance for my Toyotas then Liz who helped me in the past with my Ford. Highly recommend the two girls and the price of car insurance! Completely unlike a certain... Terrible insurance that I will never go back to starting with D."
"Sam, thank you for the good review. Please let us know if we can help with anything else. We greatly appreciate you."
The Homerz
February 10, 2026
"Kelsey Crawford Helped Me Get My First Car And Car Insurance. She was Very Patient with me and helped answer all of my questions. I would definitely recommend 💯"
"Thank you for trusting Kelsey and my agency with your car insurance. Please let us know if we can help you with anything else."
shaun
February 9, 2026
"Thanks for helping me with my 🏍 insurance"
"Thank you Shaun for the positive review. Please let us know if we can help you with anything else."
Kathryn Roberts
February 5, 2026
"Haley was knowledgeable and responsive. She made insuring a new house painless."
"Kathryn, thank you for the positive review. If we can help you with anything else please let us know."
Lana Hull
January 16, 2026
"I've been with statefarm for 3 years and I've had an incredible experience. Kelsey helped me set up easy plan and explained everything perfectly. All the staff are wonderful. Highly recommend for new drivers."
"Thank you so much for taking the time to share your positive experience with my agency. My team and I truly appreciate your kind words and your trust in our team. Our goal is to provide clear guidance, responsive service, and coverage you can feel confident about. Feedback like yours means a great deal to us and lets my team know they are doing their job well. Thank you again for choosing my agency. We look forward to continuing to serve you for many years to come. Scott & Team "
Duane Royal
December 23, 2025
"I decided I needed a local agent. One I could hire myself instead of being assigned one, who knows where. I'm pretty frugal and after spending time with Haley, I didn't need to look any further. I had a couple of bump ups and I couldn't believe the service, information, and price of my new policy. I've been insured for 40 years and this was hands down THE best experience I've ever had. If you have a question you're afraid to ask, this is the agency to talk to. Everything get a quote for one price and a bill for another? If anyone doesn't include these people for a quote, you're only cheating yourself. I feel pretty secure now. 😁"
"Duane, thank you for trusting me and my team. Haley is an outstanding team member and she truly cares about our insureds. Please let us know if there is anything else we can assist you with."
Mandy Messer
December 8, 2025
"I'm buying my first home and shopping for home insurance felt like a big deal for me. Haley not only had the best price available when I bundled with my car, but she was knowledgeable, responsive and friendly. She made the process so easy and understandable for me. Definitely recommend."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Kirsty Dills
November 18, 2025
"Haley Rotenbery was very helpful and answered all my questions. Very professional 10 out of 10 recommend."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
George Hasara
November 18, 2025
"Purchasing insurance may not be considered the most pleasurable of activities, but nevertheless, it was a pleasure being helped by Haley Rotenberry at State Farm. Her expertise and patience is greatly appreciated."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Greg Copeland
November 6, 2025
"Scott Manshack and his team are excellent. They take great care of you. Kelsey has recently helped me on a claim matter and she has been great. She got what I needed and regularly followed up with me."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Coleman Elders
October 29, 2025
"Haley Rotenberry made things painless and fast. answered all my questions and got me with an affordable policy"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Greg Yonchak
September 30, 2025
"Haley Rolenberry was very helpful in making sure we had all the coverage needed to insurance our new home. Gave information quickly and within 24 hours we had a binder. Thank you"
"Greg, thank you for the kind words. Haley works extremely hard to make sure our customers are taking care of. Thank you for choosing my agency. We look forward to continuing to serve you for many years to come."
Bryan Borland
September 29, 2025
"Haley Rotenberry could not have been more helpful in quoting and ultimately binding a new boat policy for me today on short notice. Despite being understaffed and training someone new, she was nonetheless patient, responsive and thorough in answering my questions. She was similarly diligent in reviewing and removing an endorsement that I no longer needed from a homeowners policy a few months ago. Haley is a conscientious and thoughtful employee and an excellent representative of State Farm."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Anna Hoffman
September 27, 2025
"Can’t thank Scott and his team enough! They went above and beyond and totally exceeded my expectations. Haley is a rockstar (truly amazing!!) and was so kind and thoughtful throughout the claims process. They really put themselves in my shoes and followed through with everything they said they would. I can’t recommend them enough! Thank you and your team for everything!!!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Eliana Paul
September 26, 2025
"Haley was so helpful with our insurance purchase. She provided answers quickly and was never pushy. Lisa and Serge Paul"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Please let us know if we can help with anything else."
Melissa Bowman
September 25, 2025
"Haley Rotenberry was awesome to work with on my insurance!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"